Welcome to Axiom Water Technologies. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://axiomwatertechnologies.co.ke.
By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We may collect and process the following types of data:
A. Personal Identification Information
- Name
- Email address
- Phone number
- Company name
- Location
B. Non-Personal Information
- IP address
- Browser type
- Device information
- Date and time of visit
- Pages visited and time spent on each page
C. Contact Forms & Communication
- Any information voluntarily submitted via our contact forms, email, or phone calls.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide customer support
- To process service requests or quotes
- To improve our website functionality and user experience
- To send you relevant updates, promotions, and marketing materials (with your consent)
- To analyze website performance and user behavior
3. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share data with:
- Trusted third-party service providers who assist in operating our website or providing our services (e.g., hosting, analytics, email tools)
- Regulatory authorities or legal institutions when required to comply with the law or protect our rights
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Understand user behavior and improve website performance
- Remember user preferences
- Track analytics via tools like Google Analytics
You may choose to disable cookies through your browser settings. However, doing so may affect the website’s functionality.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Data Protection Rights (under the Kenya Data Protection Act, 2019)
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to the processing of your data
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commissioner
To exercise any of these rights, contact us at:
Email: info@axiomwatertechnologies.co.ke
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.
8. Security of Your Information
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
9. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Axiom Water Technologies
Email: info@axiomwatertechnologies.co.ke
Location: Toll Station Near Kimbo-Ruiru